Utilities

A message to our utility billing customers:

City Hall is open Monday through Friday 8:00 am to 5:00 pm. except for City recognized Holidays.

We are encouraging all customers to continue to make utility payments via phone or online: 

  • Call the Utilities Dept at 775-784-9930.
  • Online via Xpress Bill Pay. To learn how to register for this online payment system, click here: http://www.cityoffernley.org/843/Xpress-Bill-Pay.
  • Call Xpress Bill Pay 1-800-720-6847.
  • Utility payment drop-box located in front parking lot of City Hall. 
  • Please e-mail all utility billing inquiries to utilbill@cityoffernley.org.
  • Any requests for connecting or disconnecting water and sewer service after 2:00 p.m. or on our shut off day will be completed the following business day.


  1. Water/Sewer Billing


    Physical Address
    595 Silver Lace Boulevard
    Fernley, NV 89408

    Fax: 775.784.9848


  2. Melinda Brazzanovich

    Utility Billing Supervisor

  3. Goldie Henderson

    Administrative Specialist I

  4. Maria Saavedra

    Administrative Specialist I