Start Water/Sewer Service

Dear Valued Customer,

Here is our connection form to start new water and sewer services with the City of Fernley. Please fill out the top portion of our connection form. Please send connection form back to utilbill@cityoffernley.org us with a copy of your I.D and your signatures on the form. Once we receive the form back, we will call you to collect the deposit. The deposit is required by Fernley Muni Code 9.03.30 (B). The deposit is $75.00 for water, $80.00 for sewer and a $20.00 non-refundable service charge for a total of $175.00 due at the time we put the property in your name. When we do a deposit over the phone or in person with a debt or credit card, a convenience fee of $4.00 is applied. If you are a renter, we will refund your deposit back to you when you move out (Fernley Muni Code 9.03.30 (E). If you are a homeowner after 12 consecutive months of good payments, we will refund your deposit back to you as a credit on your account (Fernley Muni Code 9.03.30 (D). If there is a past due amount owing on an old account on the property that is due and payable to the city before service will be turned on for any new occupants.  Proof of occupancy is required in form of a lease, deed or other legal document in order to establish a Water and Sewer account. Start Water/Sewer Service Form

• Any requests for connecting or disconnecting water and sewer service after 2:00 p.m. or on our shut off day will be completed the following business day.

 If you have any questions, please don’t hesitate to give us a call 775-784-9930 or by email at utilbill@cityoffernley.org.